Why do we collect and use your personal information?

We collect and use your personal information like your name and email address to process your enquiry and/or your order.

We may use your email address to ask you for any further information relating to your product or to ask you to leave us a review.

We do not store credit card details nor do we share customer details with any third parties.

Your activity data may be shared with third party applications such as Meta (Facebook and instagram) to help tailor ads and improve customer targeting. Customers can disconnect this data from their Facebook account by changing their settings for off Facebook activity.

Do I need to share my personal information?

Yes, we need your personal information so that we can process any orders you place with us. If we do not collect this information we will not be able to provide our service.

Do we share personal information?

No we do not share your personal details with any third parties.

How long will we store your personal information?

We do not store credit card details.

We will store your email address and use it for email marketing purposes until you object.

We will store your personal information for up to six years from ceasing to be our client. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.

What are your rights in relation to your personal information?

Right to erasure
You have the right to request that we delete your personal information from our records.

However please note that we will not be able to delete your information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.

Right to restrict processing
You have the right to request that we restrict how we use your personal information.

Right to object
You have the right to object to the collection and use of your personal information at any time.

Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.

at any time.

How can I exercise my rights in relation to my personal information?

You can exercise all of your rights by contacting us via phone or email.